You, the participant, are the starting point. In practical exercises you learn what you already do well and become aware of the areas in which you could still improve. You can then practise these things in the training sessions and in real-life situations, until you achieve the results you want.
The training course covers a wide range of topics: individual discussions, agreeing objectives, conflict management, feedback, promotion and coaching discussions, controls, dismissal and change, and moderating and chairing meetings effectively. You train your own skills in encouraging your employees and learn how best to achieve, with them, the ambitious goals you set. You discover how to improve your influence on your employees and how to carry out your leadership role with greater awareness.